Refund Policy
We understand that circumstances may lead to the need for a refund, and we're here to assist you through the process. Please acquaint yourself with our refund policy below:
Non-Refundable Shipping Charges: Kindly note that original shipping charges are non-refundable. We apologize for any inconvenience this may cause.
Return Shipping Costs: Please be aware that any expenses incurred for returning items to us will not be covered or reimbursed.
Approval and Notification: Once your returned items are received and carefully inspected, we will promptly communicate whether your refund has been approved.
Refund Process: If your refund is approved, the funds will be returned to your original payment method within a span of 10 business days.
Processing Time: Do bear in mind that while we strive to process refunds swiftly, your bank or credit card company may require additional time to finalize the refund posting.
Delayed Refunds: If more than 15 business days have elapsed since we confirmed the approval of your return and you still haven't received your refund, we kindly request that you reach out to us at info@arcanearcadia.com for further assistance.
Your satisfaction remains our priority, and we appreciate your understanding of the refund procedure outlined above. Should you have any inquiries or require assistance, do not hesitate to contact us.
Non-Refundable Shipping Charges: Kindly note that original shipping charges are non-refundable. We apologize for any inconvenience this may cause.
Return Shipping Costs: Please be aware that any expenses incurred for returning items to us will not be covered or reimbursed.
Approval and Notification: Once your returned items are received and carefully inspected, we will promptly communicate whether your refund has been approved.
Refund Process: If your refund is approved, the funds will be returned to your original payment method within a span of 10 business days.
Processing Time: Do bear in mind that while we strive to process refunds swiftly, your bank or credit card company may require additional time to finalize the refund posting.
Delayed Refunds: If more than 15 business days have elapsed since we confirmed the approval of your return and you still haven't received your refund, we kindly request that you reach out to us at info@arcanearcadia.com for further assistance.
Your satisfaction remains our priority, and we appreciate your understanding of the refund procedure outlined above. Should you have any inquiries or require assistance, do not hesitate to contact us.